Organization
Simplified reporting
Support your quality policy and refine your data.
Quantify individual follow-up activities and measure beneficiary progress in real time.
More time for beneficiaries
Coordination teams are better equipped (no more multiple Excel, Drive, or Notion), more efficient and motivated. Improve your employer brand.
Managers
Track beneficiaries with confidence
Get an overview of all interactions with beneficiaries and their progress. Pick up exactly where the last meeting left off. Receive real-time alerts when issues arise.
A tool dedicated to support
Replace your Excel files and other non-specialized tools with a simple, intuitive, and secure all-in-one platform.
Stop copying, compiling, and emailing information!
Coaches / experts
Stronger team cohesion
Build a united team to better support beneficiaries.
Build on previously recorded feedback and advice, and pass on the key points from your analysis.
Simple, fast usage
The meeting note entry and review interface is very simple and accessible on desktop and mobile. Save time while staying better informed.
Beneficiaries
More engagement, better satisfaction
Beneficiaries receive regular feedback from coaches, can share how they feel, and flag difficulties. This strengthens motivation, relationships, and the feeling of being well supported.
Clear, structured support
All information for beneficiaries is centralized, so information does not get lost in emails.
Deliverables to complete help advance through creation and growth stages.
- 15,000+
- Active users
- 30%
- Time saved on admin
- 100%
- Hosted in France
Testimonial
“Entrepreneurs dans la Ville supports more than 500 entrepreneurs every year. They adopted Follow Lab in 2023. "Before Follow Lab, finding an entrepreneur's information was a headache! We had to call them one by one to build a report." "Thanks to Follow Lab, we can easily adapt program content and offer hyper-personalized support to every entrepreneur!"”
Key features
coaching workspaces
100% configurable deliverables, shared files, discussion spaces: beneficiary support made easier.
And also …
Project reviews, resources, file sharing, and more.
Overview dashboards
Supervise beneficiaries, their projects, and deliverables with practical, filterable, exportable tables.
Meeting notes
Written by the coaching team and beneficiaries, they are the backbone of the support relationship.
Ultra-responsive customer service
Our customer service supports you throughout your program:
- Platform setup in just 2 hours
- Platform customization to your colors and needs
- Training for key users
- Support and help-line within 4 business hours
Frequently asked questions
Is data hosted in France?
Yes. All data is hosted on secure French servers.
Will my data be protected? How can I retrieve it?
Yes. Platform access is secured with encrypted passwords, and data can be exported to Excel.
Is the platform available in English?
Yes. On Follow Lab, each user can choose their display language: French or English.