LUTISE privacy policy

Note: This English version is provided for convenience. The French version remains legally authoritative.

Extract from our General Terms of Sale, relating to intellectual property, confidentiality, and data protection:

Ownership of Documents and Intellectual Property Rights

All documents relating to the Software and the performance of the services, as well as all technical or commercial information provided by LUTISE to the Client in connection with an offer or potential order, may not be reproduced, retained, or disclosed to third parties by the Client without the prior written authorisation of the service provider, and remain the exclusive property of LUTISE, which may reproduce, retain, and disclose them to third parties for its own needs without the Client being able to object or claim any compensation, provided that these documents belonging to LUTISE do not contain confidential information of the Client.

The Contract, regardless of the services or deliverables to which it relates, including the Software, does not transfer or grant any intellectual property rights whatsoever to the Client.

LUTISE remains the sole holder of all its intellectual property rights, whether relating to trademarks, patents, utility certificates, copyrights, and all other industrial and/or intellectual property rights.

Confidentiality

LUTISE and the Client mutually undertake to keep confidential the documents and information concerning them, whatever their nature, whether economic, technical, or commercial, to which they may have had access in the course of performing their respective obligations or in connection with exchanges that took place prior to the conclusion of the contract, and in particular any commercial and financial proposal transmitted to the Client.

LUTISE undertakes not to disclose to third parties other than its affiliates, partners, or suppliers, the information transmitted by the Client.

Unless otherwise expressly agreed, the Client agrees to be cited by LUTISE as a client of its services. To this end, the Client authorises LUTISE to mention its name as well as an objective description of the nature of the services in its reference lists and proposals for its prospects and clientele, discussions with third parties, activity reports, as well as where required by legal, regulatory, or accounting provisions.

Data protection

In connection with the performance of the services, and in order to ensure proper fulfilment of its obligations in this regard, LUTISE may process personal data of the Client, its employees, collaborators, agents, representatives, in particular corporate officers, or any natural or legal person responsible for representing it in its communications and exchanges of any kind with LUTISE (hereinafter the "Personal Data").

The data controller is LUTISE, whose designation appears in the preamble to the General Terms of Sale. The data protection officer ("DPO") can be contacted at the following address: contact@followlab.io

The Client's Personal Data is processed for the purpose of proper performance of the services and in application of legal or regulatory obligations incumbent on LUTISE in that capacity or in order to pursue its legitimate interests.

The Personal Data processed is reserved for LUTISE's use.

LUTISE will ensure compliance with the provisions of Law No. 78-17 of 6 January 1978 on data processing, data files and individual liberties, as amended by Law No. 2004-801 of 6 August 2004 on the protection of individuals with regard to the processing of Personal Data, as well as European Regulation No. 2016/679 from 25 May 2018 (hereinafter together the "Regulation").

In accordance with the Regulation, LUTISE undertakes to process Personal Data in such a way as to guarantee an appropriate level of security, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage, through appropriate technical or organisational measures.

Personal Data is not retained in a form enabling identification beyond the period necessary given the purposes for which it is processed and legal and regulatory requirements.

The Client has rights of access, portability, and rectification, objection on legitimate grounds, restriction, erasure, and to obtain supplementary information on the processing of Personal Data concerning them by sending an email to the DPO.

Where the processing of Personal Data is based on the Client's consent, the Client has the right to withdraw their consent at any time.

The Client is informed that they may lodge a complaint with the supervisory authority.