Follow Lab PRO vs Digiforma: which tool to choose as a solo trainer or small training organization?
By Ludovic Rérolle · Founder, Follow Lab
Digiforma handles administrative compliance for training centers very well. Follow Lab PRO focuses on the individual support experience. Both are good tools: but they do not meet the same needs. Here is a factual comparison to help you choose.
Who are these two tools for?
Before comparing features and pricing, it is worth being honest about their respective audiences. These two tools do not compete on the same ground.
Digiforma is an all-in-one administrative management platform. It is designed for training organizations of all sizes, with a strong focus on invoicing, agreements, BPF, online catalog, and Qualiopi compliance. It is particularly suited to structures managing large volumes of sessions and trainees.
Follow Lab PRO is a support CRM centered on the coach/learner relationship. It is designed for independent trainers and coaches, and small OFs that want to structure individual follow-up, offer a quality client space, and meet Qualiopi requirements: without a heavy administrative layer.
Feature comparison
| Feature | Follow Lab PRO | Digiforma |
|---|---|---|
| Dedicated learner space | Messaging, resources, forms, to-dos | Extranet: session documents and information |
| Attendance | Included | Included |
| Individual learning follow-up | Notes, session reports, feedback, objectives per learner | Session tracking, no fine-grained individual follow-up |
| Dedicated messaging with the learner | Channel integrated into the engagement space | Email communication only |
| Document generation (agreements, invoices…) | No | Yes |
| Online catalog / marketplace | No | Yes |
| Integrated LMS / e-learning | No | Yes |
| Qualiopi compliance | Attendance, traceability, feedback, exports | Full: automatic BPF included |
| Data hosting | France: HDS-certified servers | European Union (country not specified) |
| Setup | A few hours | Several days depending on modules activated |
Pricing comparison
| Profile | Follow Lab PRO | Digiforma |
|---|---|---|
| Solo trainer | 19,90 €/month excl.tax | 59 €/month excl.tax |
| Free trial | 45 days, no credit card | 15 days |
| Commitment | No commitment | No commitment or 12 months (−17%) |
| Small team (2–4 trainers) | from 39,90€/month excl.tax | From 239 €/month excl.tax |
| For a solo independent, Digiforma is 3 times more expensive than Follow Lab PRO. Digiforma gives access to a tool designed to manage volume: invoicing, online catalog, LMS, multi-trainer management. If you are solo with fewer than 30 active learners, you will pay for features you will not use. Follow Lab PRO at 19,90€ is designed precisely for your scope, nothing superfluous, everything you need. For a small team of 2 to 4, Follow Lab PRO offers pricing proportional to the number of users: 39,90€/month excl.tax for 2 administrators, whereas at Digiforma the price jumps immediately to 239€/month excl.tax. | ||
Follow Lab PRO does not automatically generate agreements, certificates, or the BPF. For OFs that produce these documents at volume, Digiforma is better equipped on that specific front.
On data hosting
Follow Lab PRO hosts its data in France, on HDS-certified servers (Health Data Hosting Provider). Digiforma hosts its data in the European Union, without specifying the country.
This point may matter if your client organizations. OPCO, public bodies, or health sector: contractually require hosting in France. In that case, it is a criterion to verify directly with Digiforma before committing.
Frequently asked questions
Can Follow Lab PRO replace Digiforma for a Qualiopi-certified OF?
It depends on your volume and administrative needs. For an independent trainer or a small OF with fewer than 30 active learners, Follow Lab PRO covers the essential Qualiopi requirements: attendance, learning traceability, feedback collection, report export. If you must automatically generate agreements, certificates, or your BPF, Digiforma is better equipped on those points.
What is the difference between the Follow Lab PRO learner space and the Digiforma extranet?
The Digiforma extranet centralizes session documents (program, invitation, certificate) and practical information. The Follow Lab PRO learner space is centered on the ongoing relationship: dedicated messaging, engagement objectives, real-time session follow-up, shared to-dos, feedback. It is individual follow-up logic versus session management logic.
Why is hosting in France important for an OF?
Some client organizations contractually require that their employees' data be hosted in France. Follow Lab PRO meets this requirement with HDS-certified servers. If this criterion appears in your tenders or Qualiopi audits, it is worth verifying directly with Digiforma before any decision.
Can you use both tools in parallel?
Yes, some OFs do: Digiforma for administrative management (agreements, invoicing, BPF) and Follow Lab PRO for individual learning follow-up. Follow Lab PRO allows exporting data in CSV and Excel format to facilitate synchronization with other tools.